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Canterbury Bankstown Domestic Violence Service Directory

Energy and Water Ombudsman NSW

Free, fair and independent dispute resolution for consumers and small business experiencing difficulties with their energy and water providers in NSW.

Provides resources an information sessions for workers / groups assisting vulnerable and low income consumers.

Address: Level 11,133 Castlereagh Street, Sydney


Contact Number: 1800 246 545

Fax: 1800  812 291 free fax

Hours of Service: Monday - Friday, 9am - 5pm
Area organisation services: New South Wales
Languages other than English available:
Interpreters available and resources in over 40 languages. Website changes to a number of languages
Referral Pathway: Self-referral, phone, in office or email. Self-referral or through advocate
Eligibility Criteria: : no eligibility other than to have an energy or water supply in NSW
Any Applicable fees: Free


In 2016 the former City of Canterbury Council and former Bankstown City Council amalgamated to form the City of Canterbury Bankstown. The new Local Government Area (LGA) is made up of five Council Wards.
This map can be used as a guide for the areas different organisations service.

The new LGA has different boundaries for some services listed in this directory such as local health districts, state funded programs and NSW Police Local Area Commands. Different boundaries and funding can impact on the services available to different people.
Canterbury Bankstown Council is a proud partner of the It’s Time To Talk Partnership and is committed to reducing domestic violence across our community.
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