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Canterbury Bankstown Domestic Violence Service Directory

Family Referral Service (NSW)

Family Referral Service helps link vulnerable families with services for ongoing support. An assessment is conducted with the family to identify their needs and then make appropriate referrals and follow up. Short term case management is also provided while linking families with services or until services become available. There are two offices which service our community.

South Eastern and Northern Sydney Office (Canterbury and Roselands Wards)

South Western Sydney Office (Bass Hill, Bankstown and Revesby Wards)

Contact Number: 1800 066 757

Hours of Service: Monday - Friday, 9am - 5pm
Area organisation services: New South Wales
Languages other than English available:
 Interpreter services available
Referral Pathway: Referrals can be made by email or by phone
Eligibility Criteria: Women
Any Applicable fees: Nil


In 2016 the former City of Canterbury Council and former Bankstown City Council amalgamated to form the City of Canterbury Bankstown. The new Local Government Area (LGA) is made up of five Council Wards.
This map can be used as a guide for the areas different organisations service.

The new LGA has different boundaries for some services listed in this directory such as local health districts, state funded programs and NSW Police Local Area Commands. Different boundaries and funding can impact on the services available to different people.
Canterbury Bankstown Council is a proud partner of the It’s Time To Talk Partnership and is committed to reducing domestic violence across our community.
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